The SME Starter Kit

Launch your outbound operations with Malaysia's ViciDial specialists. Fast deployment, deep customization, and expert support.

SME Starter
The essential kit for small teams to start dialing today.
RM 499/ Setup
  • 48-Hour Rapid Deployment
  • Standard ViciDial Install
  • Basic Campaign Setup
  • Email Support Access
Scale as you Grow
Growth Kit
Optimized for growing BPOs needing custom reporting.
RM 1,299/ Setup
  • Everything in Starter
  • Custom Real-time Reports
  • CRM API Integration
  • Priority Tech Support
  • Agent Training Session
Enterprise
Full-scale contact center systems for large organizations.
Custom
  • Everything in Growth
  • High Availability Cluster
  • Custom Module Dev
  • Dedicated Account Manager
  • 24/7 On-site Support

Enterprise Contact Centers

Scale your operations with ViciSolutions' high-performance infrastructure. We specialize in robust, multi-tenant ViciDial systems designed for the demanding needs of Malaysian BPOs and large-scale enterprises.

Technical Specifications & FAQ

System Highlights

Enterprise Security

Hardened Linux kernels and encrypted SIP signaling.

Expert Support

Local Malaysian specialists available for on-site aid.

Rapid Deployment

Full system go-live in as little as 48 hours.

Direct Expert Access

solutions@vicisolutions.my
+60 3-XXXX XXXX
Mon-Fri: 9am-6pm (MYT)
30%Talk Time Increase
99.9%System Uptime
45%Lead Conversion
2.5xAgent Efficiency